I heard a great quote on the Today show this morning; “We know we have to practice social distancing to keep everyone safe, but we can’t forget to stay socially connected.” In these times, I hope you will reach out to colleagues via phone or technology and ask how they are doing. Sarah Sarber shared that she is having a virtual coffee break. She is connecting with her colleagues, with a cup of coffee in her hand, checking in to see how they are doing. I have heard from many of you that you are anxious about this unprecedented situation. So, let’s connect with one another! I could use a cup of coffee, too!
I recently learned that our coaches have been keeping in touch with their athletes and the students have shared that they are very anxious about taking courses online. One of the reasons we extended spring break was to allow all faculty more time to adapt to this new change, too. So, we ask that when you begin classes on March 30, that you have a conversation with all of your students about their concerns, before you begin your course in this new format. Listening to their voices might help chart how they can be more successful. For example, freshman students have not had much experience with online courses (we try to discourage them from taking online courses.) How can we help them be successful in this new environment? Others have shared that they have been challenged with the course before the break and now they are coming back and taking the course in this new format and they are worried about if they can navigate the new delivery channel. In other words, let’s check in with our students and help them relieve this heightened anxiety. If you have some ideas on how you will address students’ high anxiety and strategies for success, please share with Julie Saam. She will compile the ideas and send them back out to everyone.
Dean of Students Update
The Dean of Students has started posting articles, resources, and real chats about life during this time of uncertainty. If students do not already have an account with IUKLife, they are still able to create one. They can follow this link https://iuklife.iuk.edu/organization/deanofstudents. If anyone has any resources to share or words of encouragement for students, please email firstname.lastname@example.org and we will post it. Everyone is doing their best to make sure we are all informed and staying healthy through creative alternatives.
Testing Center Update
As you know, the Testing Center stands ready to support all instructors who need testing services for their students. We want to make sure you are clear on a few things as we move forward:
- It is imperative that every test (makeup and accessibility) be individually scheduled for the Testing Center via completed request form (https://iu.co1.qualtrics.com/jfe/form/SV_elY8bzyz0utAZTL) at least 48 hours in advance. If a student comes to the Testing Center and there is no request on record, they will NOT be allowed to test. This is crucial for our ability to maintain safety and social distancing protocols within the Center.
- Testing space in the Center is quite limited. Should conflicts arise, our staff will work with all involved to prioritize accessibility testing over other testing. We thank you in advance for your flexibility on this.
- On the Testing Request form (https://iu.co1.qualtrics.com/jfe/form/SV_elY8bzyz0utAZTL), the requester is asked to select how they would like to receive completed exams back. Until further notice, all returns will be made via scanning and emailing to instructors. If you feel you have a specific and compelling need to receive the original physical copy back instead, please explain your need on the request form so we can find a safe way to accommodate you.
- Due to recent changes in our staffing, our offer of evening testing slots will be moved from Mondays to Tuesdays. That is, the Center will remain staffed and open for testers until 7 p.m. each Tuesday this semester to expand our availability to students. If we have no submitted request for a Tuesday evening testing time received by the preceding Friday at 5 p.m., these hours will be cancelled and you will be notified via email as per recent practice.
Thank you for your partnership as we maintain the best possible service to the campus.
Cyber criminals routinely exploit crises and other hot topics to exploit our shared fears, uncertainties, and doubts to create a shrewder lure for phishing. Over the last several weeks, attackers have done exactly that, this time honing in on the COVID-19 pandemic emergency. These messages appear to be from the Centers for Disease Control (CDC), the World Health Organization (WHO), and other local, state, and federal government agencies and ask recipients to share sensitive information like usernames and passwords, direct them to a credential collection or malware site, or ask them to open malicious attachments. If you are contacted by a person or organization that is claiming to be from the CDC, WHO, or other government agency, the IU Information Security Team is asking that you evaluate the message using the steps outlined below:
- Trust but verify — email is not a routine method of mass communication for federal, state, or local government officials. Verify the sender by checking their email address and reach out using an already established communication channel (e.g. phone call, instant message, etc.). Email is an official method of communication for IU. All messages will be digitally signed and sent from IU domains (iu.edu, indiana.edu, iupui.edu, etc.).
- Hover to discover — attackers routinely include fake links that look legitimate. Reveal the actual URLs before clicking by hovering the cursor over or long pressing the link.
- Don’t overshare — be careful when providing personal information. No one will ever ask you for your IU passphrase or your full Social Security Number.
- Think before you act — cyber criminals will attempt to capitalize on your emotions. Do not rush or feel under pressure because of the urgency of the subject matter. This is especially true for links and message attachments.
- Know how to recover — if you provided your sensitive information to an attacker, don’t panic! Immediately reset your credentials at one.iu.edu (search for "Passphrase Reset").
If you are looking for information, tips, frequently asked questions, and additional resources about COVID-19, please visit the official IU, CDC, or WHO websites. We strongly recommend that you also review information on phishing attacks at Protect IU and Phishing Education & Training so that you can better identify these messages, understand their risks, and know how to report them. If you see what you believe to be a scam, immediately report it using the PhishMe Reporter (available via IUWare) or by forwarding the message with full headers to email@example.com.
Your ongoing partnership and continued vigilance are greatly appreciated as we work to manage and mitigate this risk.
--IT Community Partnerships on behalf of the University Information Policy and University Information Security Offices
 https://iuware.iu.edu/Windows/Title/3338 (Windows)
 https://iuware.iu.edu/Mac/Title/3338 (Mac)
Take care! Let me know how I can help!