IT Help for Students

Ways for students to get IT help

New phone? No problem. We'll get Duo on your device.

Forgot your passphrase? It happens to the best of us. We'll help you reset it.

Need help making a PowerPoint presentation or adding citations to a paper? We've got your back.

The IT department at IU Kokomo (UITS) has support and training staff ready to help you solve your tech problems so you can get back to focusing on what really matters.

Here in UITS, we do more than create accounts and reset passphrases. Our IT Training staff provides free consulting and training services to students, faculty, and staff. We can make sure that your laptop has the proper software and applications installed that will enable your success, while providing the training necessary to improve your technology skills.

Not sure which department you need? Don't worry. Come to either office and we'll guide you the rest of the way.

Check out these cool videos!

Watch the Cougar Country Video with Audio Description
Watch the Orientation Video with Audio Description

1000+STUDENTS TUTORED PER SEMESTER

2ndHIGHEST RATED APP STATEWIDE ON ONE.IU

22,630MALICIOUS SOFTWARE OBJECTS FOUND ON ONE STUDENT'S COMPUTER

100+YEARS OF EXPERIENCE WITH COMPUTER TECHNOLOGY BETWEEN GREG AND MIKE

UITS Support Center

The Support Center team is available via real-time video chat at the IT Support Center, in library room KA 127. Just walk up to the video support terminal, say hello, and we will be happy to help you during these regular hours:

  • Monday - Thursday: 10 a.m. - 5 p.m.
  • Friday - Sunday: Closed

Call 765-455-9315 for technical support, 24 hours a day, 7 days a week.

  • Copy machines in the Library
  • Resetting or updating passphrases
  • Your Print.IU account
  • Any and all username changes
  • Any email setup or problem difficulty
  • Account issues
  • And more! 

If you come to us with a problem and we feel you'd benefit from training, we can guide you to our IT trainers to set up a free one-on-one training session.

We remove technology roadblocks to enable academic success.