University Information Technology Services

IT Help for IU Kokomo

At Indiana University Kokomo, IT help resources are here for you. If you need assistance with anything from setting up your new phone with Duo to learning PowerPoint, we have you covered! Our department - University Information Technology Services (UITS) - is here to help whether you're a faculty member, a staff member, or a student. 

If you need in-person help, you can always walk up to the help desk. If you would like to learn a new skill or leverage a new tool, we have patient and knowledgeable IT training staff to assist you. Stop by the help desk, give us a call, or fill out a form below. We'll reach out and have you back up and running in no time.

Get Help via Phone

Call 765-455-9315 for technical support, 24 hours a day, 7 days a week.

Get Help at the Walk-Up Help Desk

Our support team is available via real-time video chat. Just walk up to the video support terminal in library room KA 127, say hello, and we will be happy to provide personal service during these hours: 

Remote instruction: November 30 – December 18, 2020

  • Monday - Thursday: 10 a.m. - 7 p.m.
  • Friday - 8 a.m. - 5 p.m.
  • Saturday and Sunday 12 p.m. - 5 p.m.

Intersession: December 19, 2020 – January 18, 2021

  • Closed

Remote Instruction: January 19 - February 7, 2021 

  • Monday - Thursday: 10 a.m. - 7 p.m.
  • Friday - 10 a.m. - 5 p.m.
  • Saturday and Sunday 12 p.m. - 5 p.m.

February 8 - May 7, 2021

  • Monday - Thursday: 8 a.m. - 8 p.m.
  • Friday - 8 a.m. - 5 p.m.
  • Saturday 12 p.m. - 5 p.m.
  • Sunday 1 p.m.- 7 p.m.

Intersession: May 8 - 16, 2021

  • Monday - Friday 8 a.m. - 5 p.m.
  • Saturday and Sunday - Closed

IT Knowledge Base

Do you have questions about Duo? Need help getting started with Box? Search the Knowledge Base for quick answers to common IT questions.

IU IT Knowledge Base