IU Kokomo is committed to providing students and their families a range of options for paying their educational expenses including e-check, check, cash, credit card, and Western Union GlobalPAY. The credit card payment method is becoming prohibitively expensive because of transactions fees charged to the University. In order to continue to accept credit cards, payments made with MasterCard, Discover, VISA, JCB, and American Express on student accounts will be assessed a 2.75% convenience fee by the third party vendor on the payment amount.
Payments may continue to be made via e-checks online or checks, cash, Money Order or Cashier's Check without a convenience fee. .
Effective May 1, 2016: IU Kokomo accepts MasterCard, American Express, VISA and Discover. Credit card payments can only be made online through One.IU.edu and cannot be made over the phone, by mail or in-person.
2.75%* is the convenience fee established by our third party credit card processor to cover the credit card transaction fees. The University will not receive any part of the service charge. *Note: Convenience fee percentage is subject to change.
The service fee for online creidt or debit card payment is collected by the online payment service, not by IU, so it won't be posted to your student account. IU does not receive any part of the service fee and cannot waive the fee. You are responsible for paying the entire service fee.
You can avoid paying the 2.75%* convenience fee by paying online with an e-check, an electronic debit to your checking or savings account. You may also pay by personal check sent via U.S. Mail and made payable to IU Kokomo and addressed to: Indiana University Kokomo, Bursar Office, 2300 S. Washington, P.O. Box 9003, Kokomo, IN 46904-9300. If you're on campus and want to pay by check, you can drop your payment in the drop box or visit the Office of the Bursar in the Kelley Student Center, Room 205, Mon - Fri, 8am - 5pm. Always remember to include your campus ID number on the check. *Note: Convenience fee percentage is subject to change.
The convenience fee is not refundable, even if the payment to which it relates is cancelled, refunded, credited or charged back.
If you use your debit card to pay your student account charges, you will be charged the 2.75%* convenience fee. For checking or savings account debits, please use the e-check option to avoid paying the convenience fee. *Note: Convenience fee percentage is subject to change.
The convenience fee is a fee assessed by a third party company, in addition to the payment on the student account.
Two separate transactions will appear on your credit card statement. One transaction for the student account payment and one transaction for the convenience fee. The transaction for the student account payment will appear as Bursar Web Payment and the transaction for the convenience fee will appear as a separate transaction.
At this time, this change only applies to payments made on a student account. Note: Application fees are not on the student account.
The University is required to refund any overpayments made by credit card back to the credit card account. The convenience fee will not be refunded.
The third-party payment system will not allow payments for more than the account balance.
Yes, this policy applies to all IU campuses.
Credit card convenience fees are not unique to IU Kokomo. Many other schools such as Purdue University, University of Minnesota, Michigan State, and Wayne State currently charge convenience fees for credit card transactions.
The credit card payment option is available by going to www.One.IU.edu. Then go to View/Pay Bursar bill. This will take you to CASHNet where there will be further instructions.
When credit card payments are approved an online confirmation receipt is issued by the third-party payment processor to the email address you specify.
If a credit card number or other personal information is entered that is inconsistent with your credit card account, the payment will be rejected immediately. If the payment is rejected, you will be told that your payment has been rejected. You will be able to view all past rejected payments in your transaction history.
Credit card payments cannot be made over the phone or via mail. This is a security measure to ensure confidentiality of your payment information.
Credit card payments can be made at any internet-accessible device. If you're on campus and want to make a credit card payment, you can access the internet at one of the various public computer stations on campus.
The credit card companies will not honor this type check used electronically. The payment will be returned as "account not found". You may use this type of check to pay via U.S. Mail and made payable to IU Kokomo and addressed to: Inidana University Kokomo, Bursar Office, 2300 S. Washington, Kokomo, IN 46904-9003. If you're on campus and want to pay with this type of check, visit the Office of the Bursar in the Kelley Student Center, Room 205, Mon - Fri, 8am - 5pm. Always remember to include your student ID number on the check. The convenience fee will not be assessed on this type of payment.
No, although there is a section, 5.9.2, on the MasterCard website that could be interpreted as contradictory. Clarification is found in the program summary on MasterCard Worldwide Convenience Fee Program flyer. It reads: MasterCard has put in place a convenience fee program for participating pre-certified government and education entities, or their third-party agents. Participants in the program will be permitted to assess a convenience fee for MasterCard transactions, whether conducted in person, Internet, phone, mail or kiosk, versus other forms of payment, such as cash, check, Automated Clearing House (ACH), and Personal Identification Number (PIN) based debit, provided that the conditions set out below are satisfied.
Yes, it is legal for our third-party credit card processor, CASHNet, to charge a convenience fee. CASHNet has provided a document, summarizing the compliance considerations for each of the card networks.
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